‘The will to win, the desire to succeed, the urge to reach your full potential… these are the keys that will unlock the door to personal excellence.’ (Confucius)
We may, at times, find ourselves stuck, unable to see a way forward, confined by the walls of the ways in which we are construing a situation – and very often completely unaware that that’s what’s happening. This is where reflective group disciplines such as Action Learning (AL) can help. AL is a powerful, semi-structured participative process that can enable a person to find or create a key that releases them to explore new perspectives, ideas and options for change.
Gareth Morgan observed astutely that ‘People have a knack for getting trapped in webs of their own creation.’ It’s a paradox. The mental models we hold of reality and truth can provide us with a subjective and cultural sense of clarity and coherence – things that enable us to function in our day-to-day lives without getting overwhelmed by the complexities of life in this world and at work – yet often they hide as much as they reveal. The map is not the territory.
A first step can be, therefore, to enable critical reflexivity – to notice that we’re applying filters and, furthermore, what may lay behind that for us. It’s a bit like looking in a mirror: ‘What does the way in which I’m thinking, feeling about and responding to this person, relationship or situation say about me?’ This could be broadened to ‘…and about my cultural background and context?’ Then, as a consequence, ‘What’s (therefore) my own part in what I’m experiencing?’
A next step can be to shift towards vision and options, thinking the unthinkable and snapping mental chains. It inspires and draws on the power of imagination, for instance: ‘What would be a great outcome for me (or, by extension, my team, organisation, beneficiaries or clients)?’ ‘What would it take to get there?’ ‘What would I be willing to do to achieve this?’ This is where we may encounter resistance, a push-back that surfaces and exposes what lays beneath.
A third step could be, therefore, to explore the foundations and edges – to touch and feel the walls, if you like. Questions at this stage could include, for instance: ‘What assumptions am I making?’ ‘Where am I drawing the lines on what I believe is possible?’ ‘What are my greatest hopes and fears in this?’ ‘What values is this triggering for me’ ‘It can feel like stretching the boundaries of our current realities, testing the limits, opening cracks wider to let light in.
A final stage is to move towards solutions and actions. It enables a sense of agency, of traction, and taps deeply into motivation and determination. It’s where the focus shifts from reflection on a situation to a choice to do something to address it. Questions here could be, for instance: ‘What would make the cost-investment worthwhile?’ ‘Who and what resources can I draw on to help me achieve this?’ ‘How will I follow through on this?’ ‘What’s my next step?’
