‘An opportunity to receive questions.’
I like this simple definition of action learning. Although success depends on more than just questions, it nevertheless highlights the truth that questions lay at the heart of the discipline. Questions have the power and potential to unlock amazing potential in individuals, groups and organisations. It also points to the opportunity that action learning can offer to those who choose to draw on its benefits.
The notion of opportunity, combined with ‘to receive questions’, suggests to me a spirit of invitation, to invite and to accept something offered to me and not to endure something forced upon me. After all, questions imposed without willingness or readiness to receive can feel more like an interrogation, especially if the intentions are unclear or trust in the relationship is low. Contracting is a way to address this.
Marsha Setian, a learning expert in Kenya, frames such questions as a ‘gift’. I like that too. I often think of questions offered in action learning as a bit like food and drinks laid out on a buffet table. A guest, the presenter, is free to choose what to take or not, and what to do with it or not. There is no expectation or obligation to eat or drink everything placed on the table. This both respects and reinforces agency.
Imagine I’m struggling with a complex issue that is real and important to me, and I can’t seem to find a way forward. The action learning set is an invaluable resource to me, posing questions that enable me to reflect more deeply and broadly, think critically, and find or create innovative solutions. In my experience, the eureka moments that so often arise make the effort and investment well worthwhile.
Nick Wright and Charlotte Snowdon deliver our Master Action Learning Facilitation Programme together. Two thought leaders in action learning pushing the boundaries of what’s possible as a facilitator. Our next Master Programme is on 6 and 7 October 2026. Learn more.
Excellent organisation with high quality skilled facilitators who focus on you as a peer not a participant and that feels empowering. A generous sharing of knowledge, skills and experience which makes all courses rich and rewarding. It is a ‘brand’ you can trust.
Participant Master Programme – February 2026
