At Action Learning Associates, we are committed to maintaining the trust and confidence of our visitors to our web site and subscribers to our newsletter. Here you’ll find information on how we treat data that we collect from visitors to our website, or when someone subscribes to our newsletter.
When someone visits actionlearningassociates.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find more information on how cookies are used on this website in the Cookies Policy below.
If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information for a couple of reasons: to update you on our work and any new developments in action learning; to contact you if we need to obtain or provide additional information; to check our records are right and to check occasionally that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.
We use a third party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.
You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer Sonja Antell.
This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, please check that site’s privacy statement.
Please note that those of our customers who are participants in the ILM Accreditation programme will have their relevant data shared with ILM for the purposes of learning, assessment, and certification. ILM have a strict data protection policy. Further information is in the ILM learner privacy notice, which sets out how ILM will process learner personal data, and is located at https://www.i-l-m.com/privacy/learnerpersonaldata
You are entitled to access the personal information that we hold. Email your request to our data protection officer Sonja Antell
We keep our privacy notice under regular review. This privacy notice was last updated on 2 May 2018.
This Cookie Policy was last updated on 6 May 2026 and applies to citizens and legal permanent residents of the United Kingdom.
Our website, https://www.actionlearningassociates.co.uk (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
On our website, we have included content to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks. This content is embedded with code derived from third parties and places cookies. This content might store and process certain information for personalized advertising.
Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible.
Statistics (anonymous)
We use Elementor for content creation. Read more about Elementor
This data is not shared with third parties.
Functional, Marketing/Tracking
We use Google reCAPTCHA for spam prevention. Read more about Google reCAPTCHA
For more information, please read the Google reCAPTCHA Privacy Statement.
Statistics
We use Google Analytics for website statistics. Read more about Google Analytics
For more information, please read the Google Analytics Privacy Statement.
Functional
We use Intercom Messenger for chat support. Read more about Intercom Messenger
For more information, please read the Intercom Messenger Privacy Statement.
Functional
We use Wordfence for website security. Read more about Wordfence
For more information, please read the Wordfence Privacy Statement.
Functional
We use WordPress for website development. Read more about WordPress
This data is not shared with third parties.
Marketing/Tracking
We use Google Maps for maps display. Read more about Google Maps
For more information, please read the Google Maps Privacy Statement.
Purpose pending investigation
Sharing of data is pending investigation
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
You have the following rights with respect to your personal data:
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
Action Learning Associates Limited
71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
United Kingdom
Website: https://www.actionlearningassociates.co.uk
Email: info@ex.comactionlearningassociates.co.uk
This Cookie Policy was synchronised with cookiedatabase.org on 30 June 2022.