Learning the Language of Change – looking deeper than the surface in action learning

I spent 5 years learning French, 4 years learning German, 3 years learning Greek, 2 months learning to teach English and 1 year learning Hebrew. I’ve also learned a smattering of words and phrases in languages as diverse as Japanese, Arabic, Spanish, Filipino and BSL. Whereas traditional language-learning often focuses primarily on vocabulary, grammar and pronunciation, I find myself especially interested in social-psychological dimensions such as confidence, context and culture. Manoeuvring between languages often calls for a nuanced interpretation rather than simple translation, paying attention to, say, intention, meaning and relationship before mechanics like spelling or word order.

I find there are similar dynamics at play in other equally-complex human-relational arenas including change leadership and organisation development. Psychoanalyst Carl Jung commented astutely: ‘Learn your theories as well as you can, but put them aside when you touch the miracle of the living soul.’ Textbook techniques will take us so far, yet real transformation often emerges through the sensitive manifestation of human-spiritual qualities in our relationships and practice, including presence, contact and trust. This calls us continually to explore questions such as, ‘What does this person (or group) need in this situation at this time?’ This is very different to a simple, ‘If X, do Y.’

As we enter the New Year, I’m aware of so many complex challenges that are impacting dramatically on people, communities, organisations, nations and the entire natural-environmental ecosystem. In such circumstances, it can be tempting to grasp hold of simplistic, mechanistic solutions that, we hope, will help us to feel less anxious, less vulnerable and less out-of-control. We may risk closing in on ourselves to defend and protect those beliefs, behaviours and interests that provide us with a sense of reassurance, safety and security. In view of this, in 2023, Action Learning with its emphasis on developing and ensuring critical reflexivity feels more important, useful and life-giving than ever.

Nick Wright is a director at Action Learning Associates. If you’d like to know more about how Action Learning can help you, contact us.

Nick is a qualified and experienced psychological coach and organisation development (OD) consultant. He brings 25+ years’ experience of working in leadership development, coaching and OD roles in organisations with a social purpose in the UK and internationally.

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