Communication beyond language by John Heywood, Training Journal, November 2013

Associate, John Heywood has written an account of his experiences delivering action learning facilitator training to French speaking African groups – published in Training Journal in November 2013. John reflects on the issues involved in working with francophone African groups who come from a variety of ethnic backgrounds and speak many different mother tongues. But working together as an action learning set helped create strong common bonds and a common group culture – a bond which carried on when the groups continued to meet as virtual action learning sets.

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