La Toyah McAllister-Jones


La Toyah is a highly experienced freelance consultant with a diverse skills set which includes programme design and delivery, project management, workshop facilitation, community outreach, team development and action research. She has worked in a number of settings predominately in the homelessness sector but also has experience in criminal justice, restorative practice and practice & policy development. An associate with Collaborate and Sitra, La Toyah works in the voluntary and public sector to support organisations with strategy and team development.

Action learning facilitation

A highly experienced action learning facilitator La Toyah has designed and delivered a multi-agency, pan-London programme of action learning sets for outreach teams working with rough sleepers – part of the Ending Rough Sleeping 2012 strategy. As part of the Faculty for Year Here she has also delivered action learning sets for programme Fellows. With considerable experience working in the homelessness sector she has also delivered a programme of action learning for senior managers in St Mungo’s to support them through a major restructure and time of change. La Toyah trained in Time To Think techniques and has used this training to enhance her facilitation skills and likes to facilitate sets in a fluid way that is responsive to group needs whilst ensuring clarity and focus.

Consultancy and experience

A trained restorative justice facilitator and trainer, La Toyah has worked across criminal justice settings, working with Brighton & Hove Police and the Youth Offending Service to design and deliver a pan city restorative justice response to reduce first time entrance into the criminal justice system  and youth reoffending. La Toyah regularly works directly with service users and staff teams to develop a coproduced approach to service design. This included supporting teams to develop a Theory of Change for a co-produced Arts Programme as well as service user-facing workshops as part of a wider consultation process, shaping service design at a county level. With Collaborate her citizen engagement work focused on developing new ways for citizens to play an integral role in the future design and delivery of public services.  In 2013 La Toyah was awarded a Fellowship with the Clore Social Leadership Programme. During her year-long placement she undertook internships with Movement for Change and Collaborate as well as a number of training courses.

Qualifications and training

  • Professional Development Programme in Action Learning Facilitation
  • Clore Social Fellow (2013)
  • Thinking Environment techniques (facilitation & coaching) Foundation
  • Theory of Change facilitator training
  • Community Organising, Movement for Change
  • UK Corridors of UK Power, Bond
  • Outcomes & Impact and Personal Power and Effectiveness