What our customers say about us

We encourage feedback from all of our clients. It gives us an insight into the individual experiences they have had, what they have gained from the process, and how action learning has helped.

If you’d like to read more customer comments from a particular sector, or type of set, click on the links below the quotes to take you to more specific testimonials pages.

Ruth is an inspirational trainer. She was clear about her vision of action learning but also encouraged us to try to develop our own way of offering it. It was an incredible course, I haven’t stopped talking about action learning since and am finding a way to use it in almost all parts of my life. The experiential nature of the learning was incredibly helpful but also hard work.

Alex Duffield Counsellor

Ruth created a safe space for learning by role modelling how to “be” when in action learning mode. She is also very knowledgeable and shared lots of real life experiences to help illustrate the learning.
I feel confident in using action learning both in a set and the techniques- open questions, active listening, withhold judgement, enabling others to learn. I will be able to use what I have learnt both in ALS at work and as a manager.

Flavia Perotti Dispute Resolution Manager Housing Ombudsman Service

The structure was excellent, fast paced but plenty of time for reflection and discussion. The days flew by! Overall an extremely good course

Mathew Brooks HR Strategy Officer LB of Bromley

One of the most intense training courses I have undertaken (in a good way) I feel it will have long term benefits for me, the team and inevitably the organisation and will improve practice and team dynamics

Julia Bayliss Team Manager NSPCC

Sonja was attentive and attuned to our learning needs, and tailored the group accordingly. It felt like a safe space in which Sonja managed feelings and our well being

Eve Lidderth Children Services Practitioner NSPCC

This has been a great course which will impact on my everyday work and approach

Learning & Workforce Manager Burton Hospitals NHS Trust

Ruth was excellent and ensured we had the opportunity to think/talk through applications [of action learning] in our very different work environments

Julia Purcell Programme Director Wilton Park

My facilitation skills have improved, I can offer different approaches both informally in line management and in formal facilitation settings. Potential to develop an income generating offer as part of our training and consultancy work.

Head of Innovation & Good Practice Homeless charity

The concept of action learning is not easy to articulate but the benefits can be enormous.

Teresa Hoey The Young Foundation

Ruth is superb. She created a trusting and learning-focussed environment, kept things moving and on-track in a way that was supportive and clear.

Tricia Hackett Urban & Social Innovation Consultant